1-855-JANELLI / 1-855-526-3554Protecting what you value most...
Serving Dutchess, Columbia, Ulster, Putnam, Albany, Rensselaer, Green and Sullivan Counties
How do I cancel a false alarm?
Calling the Central Station is typically unnecessary. The Central Station will call you within a few minutes of a sensor being activated (intrusion, fire, low temp, etc). The Central Station will ascertain from you if emergency assistance is required. You will be requested to provide your Central Station passcode. You must reply with your 4 digit code, passcode or password if it is a false alarm.
If you trigger a false alarm and miss the call from Central Station, or do not receive one, please dial (800) 633-2677. They will ask you for your receiver number, account number and Central Station passcode.
Janelli Security, formerly Bob's Security. 87 East Market Street, Suite 101, Red Hook, NY 12571
1-855-JANELLI / 1-855-526-3554